Do I need an appointment ?
No , Walk Ins are welcomed
How does telemedicine work ?
You’ll be connected to one of our doctors through a video call in the clinic , If you need a prescription , referral or requisition ( for Blood work/ultrasound/X-ray ETC. ) you’ll get one .
We have a Nurse on site to check your physical symptoms Tuesday- Friday 9-2 pm , outside of these hours , you can use our self serve Kiosk to answer a few simple questions about your symptoms and then connect to the doctor for your visit .
How long does it take to see the doctor ?
The usual visit including wait time is 30-45 mins
How do I receive my requisition or doctor note?
All medical documents will be sent to the email provided during registration. If you do not receive your medical document on the same day of you consultation, please email us at admin@mdconnected.ca and we will gladly assist.
My Health card is expired , Can I still come in ?
No, Patients are responsible for accurate and up to date health card information.
Please bring your health card for each visit. Failure to provide accurate and up to date health card information will result in your claim to OHIP being rejected. Rejected claims are subject to $20.00 administrative fees plus the cost of visit.
For emergency care, please call 911 to arrange transport to your nearest emergency department.
What languages do you offer?
MD Connected offers consultations in numerous languages including English, French, Italian, Mandarin, Farsi, Hindi, Punjabi, Urdu, Gujarati, and Arabic.
Can you treat my condition ?
Eligible Conditions For Telehealth consultation :
Acne
Allergy Symptoms – Nose/Eyes
Asthma flare-up
Bug Bites, Impetigo, Ringworm
Cankers in Mouth
Do I need to come in?
Cold Sore(s)
Coughing
Ear Ache
Eye infection, Pink Eye or Styes
Gout Flare Up
Head Lice
Hemorrhoids
Herpes (genital) Recurrence
Poison Ivy
I have questions about my current ongoing condition
Rash or Skin Condition
Shingles
Sinus Infection
Sore Throat
STI symptoms
Toenail or Fingernail Infection
Urinary Tract Infection (UTI) symptoms
Eligible Services:
Birth Control or Plan B
Review My Recent Lab Results
Prescription Renewal
Referral to a Specialist
Referral for Physiotherapy or Massage
Referral to Psychologist
Requisition for Blood Test, X-Ray, Ultrasound
Sick Note
Routine STI testing
Follow-Up or Ongoing Monitoring of the Following Conditions:
Acid Reflux
Acne
Asthma, COPD, or Emphysema
CHF (Congestive Heart Failure)
Diabetes
Hypertension (High Blood Pressure)
Skin Issues
Weight Loss
We do not accept patients under 2 years old